General Manager

Beards & Broads Broadway is in need of a General Manager and we’re looking for a positive, enthusiastic, community minded, and customer focused leader to join our team. We have a fun, relaxed atmosphere with axe throwing, corn hole, darts, and live music. Beards & Broads was created to improve the community by changing the way people experience pizza and by giving back to organizations in the community. The General Manager opportunity embodies our culture and reinforces a great experience with each guest we serve. Your success is our success, and we support our family, every step of the way.

What we expect:

• Leadership: exude positive and charismatic leadership at all times, understanding that we don’t talk politics, religion, or prejudices EVER! Lead by example at all times! Follow and explain the rules and explain the “Why” to all employees! Hold employees and self accountable!
• Operations: Follows the operational policies and procedures, including those for cash handling, safety and security, a clean and organized workspace, and the cleaning and maintaining of equipment.
• Attitude: Positive attitude at all times even during stressful times (low staffing, poor customer attitude, equipment broken or out of service)
• Revenue: Focus on driving increased revenue - solicit parties, catering sales, food & beer upsell, and axe throwing, and train staff to do the same! Focus on running the register correctly at all times and be aware of labor and COGS always!
• Social Engaging: Engage local businesses and the community promoting the restaurant, event space, catering, and mobile units. Be actively creating social media content with videos and photos.
• Event Management: Be able to sell and book event space and mobile units, and manage through to completion with appropriate staffing and planning.
• Customer Experience: Deliver unparalleled guest experience to all customers! Build meaningful connections with guests; discovers and responds to their needs with a customer-first attitude.
• Communication: Is able to communicate in both written and verbal formats, and is able to follow both oral and written instruction.
• Quality: Performs quality checks on all products, adhering to our book of recipes and presentation guidelines.
• Training: Assists with new team member training by following company training policy, positively reinforcing successful performance, and giving respectful and encouraging coaching as needed.
• Health: Follows health, safety, and sanitation guidelines for all products per ServSafe guidelines. If not ServSafe Certified, must agree to do so within first 6 months.

Perks

• Flexible hours...You have a life outside of work, we get it. We will try to arrange your work schedule around your requirements.
• It is a Friendly Place to Work...At Beards & Broads Broadway, we consider our team more than just employees - they are family. Our extremely low turnover rate is proof that people love working here.
• In-Store Employee Discount...We love our pizza (and other foods!) and we hope you do too! With every shift you work, you are welcome to free drinks from the Pepsi machine or our Sweet/UnSweet Teas as well as half price off an Entree and side item on days you work and 25% off at any other time.
• Opportunity for Advancement...we offer many opportunities for you to prove yourself and to move up within the organization.
• Be Creative...At Beards & Broads Broadway, we value your creativity. We are always looking for new and fun ways to promote what we do and to share our love of pizza.

Pay

Compensation: Pay ranges $17.00-$20.00 per hour based on experience and/or performance with participation in tip share. There are opportunities for Quarterly Bonuses (based on Goals table) as well as incentives and the potential for commission for catering/event sales.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Broadway, VA 22815 (Required)

Work Location: In person