General Manager

Job purpose
The General Manager is responsible for the financial and operational health of the organization in partnership with the Board of Directors. The GM is mission and vision-focused, inquisitive, and a creative-minded leader that scales the organization, leads the executive management team, and develops a performance culture among a group of diverse, talented individuals. The GM directs, administers, and delegates the activities of the organization in support of meeting goals and objectives established by the Board of Directors by performing the following duties personally or through subordinate executives. Some travel may be required.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enhance and execute OES's mission and vision to grow the business, employees, and operations to ensure OES success for years to come
• Build strategic relationships and maintain the company's core group of affiliates to expand business profit potential
• Strategically guide and direct executives in the development, production, promotion, and financial aspects of the organization's creative services
• Establish and direct the preparation of short-term and long-term plans, budgets, and forecasting based on broad corporate goals and growth objectives
• Maintain a sound plan of corporate organization; establish practices that ensure adequate management development and provide for capable management succession
• Evaluate the results of overall operations regularly and systematically report results to the Board of Directors
• Ensure the responsibilities, authorities, and accountability of all direct subordinates are clearly defined and understood
• Exhibit effective leadership that motivates and empowers subordinates to achieve and excel
• Understand and administer end-to-end effective communications, marketing strategies, and brand initiatives
• Ensure all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations
• Plan and direct all investigations and negotiations pertaining to strategic contracts, mergers, joint ventures, the acquisition of businesses, or the sale of major assets with approval of the Board of Directors
• Represent the organization with major clients, stakeholders, the financial community, and the public
• Establish and sustain an inclusive and creative company culture
• Drive brand awareness and brand advocacy to exceed projected store goals to include teaming up with partners in local market to raise awareness across the region
• Serve as the leading example in providing premium customer experience and build relationships with our consumers
• Maintain high standards of visual merchandising and brand presentation
• Develops and maintains operations business plans to include all program requirements, labor hours, cycle, costs, and expenses.
• Provides input to the development of service strategy and research and development of new and emerging services.
• Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of services
• Provides guidance to the development of a process plans, including personnel requirements, material needs, subcontract requirements, and equipment needs.
• Ensures all established costs, quality, and delivery commitments are met.
• Reviews operating reports and directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Performs administrative activities associated with the effective management of operations, including compiling, storing, and data for reports.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations
• Review and negotiate Salesman Contracts annually
• Oversee and approve all Equipment trade units and values
• Oversee sales, contracts, quotes and processes
• Manage Equipment inventory for location, working with other location(s)/ Vendors as needed

Requirements
Competencies: To perform the job successfully, an individual should demonstrate the following.
Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Capacity Building: Ability to effectively build the organization and staff capacity; develops an engaged workforce and the processes that ensure the organization runs smoothly.
Leadership and Organization: Exceptional capacity for human resource management and leadership; a team builder that scales up the organization; connects to staff both on an individual level and in large groups; enforces accountability, develops, and empowers leaders. Cultivates an environment of teamwork and collaboration. Exhibits confidence in self and others; inspires and motivates others to perform well. Effectively influences actions and opinions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; mobilizes others to fulfill the vision.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments; grounded in honesty, integrity, credibility, commitment to quality, and dedication to OES's mission.
Results Oriented: Consistently makes good decisions through a combination of analysis, wisdom, experience, and judgment; balances the delivery of creative productions and services against the realities of a budget.
Strategic Thinking: Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelors degree (B.A.) from an accredited college or university in a work-related discipline or field; a minimum of ten years of executive experience. A minimum of ten years of industry experience. A minimum of five years of supervisory experience.
Language Ability:
Read, analyze, and interpret complex documents. Respond effectively to sensitive inquiries. Write speeches and articles using innovative techniques. Make persuasive presentations on complex topics to management, public groups and/or boards of directors.
Mathematical Ability:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.
Reasoning Ability:
Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.
Computer Skills:
Data Management; Adobe Creative Suite; Premiere; Office 365 software collaborative tools (share-drive, calendar, docs, sheets, slides); Project Management software; Accounting software; MS Office
Certificates and Licenses:
No certifications required.
Supervisory Responsibilities:
Directly supervises other executives, managers, and or direct employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear and use hands to finger, handle or feel. The employee is required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must be able to occasionally lift and/or move up to 25 pounds.