GBS P2C Cash Application Process Technician - Decatur, IL
This is a full-time, non-exempt level position - 40 hours/week.
General
The NA Global Business Services has an opening for a full-time representative in the Decatur office. This job will has the ability for some flexible hours able to accommodate most schedules. The successful candidate will be engaged in a wide variety of activities focused on providing outstanding customer services for ADM's internal and external customers by efficiently executing processing cash transactions. The position will be involved with many of ADM's accounting systems, along with other systems used by controlling colleagues.
Experience:
- High School Diploma
- Associate's Degree Preferred
Technical and Performance Skills Desired
- Problem solving & analytical skills
- Detail Oriented
- Knowledge of Microsoft Office (Excel, Word, MS Outlook, Teams, etc.(IBM (A0GO, ARGO, BSGO, OPGO), JDE, AS400, Adage, AGRIS M3 and Oracle knowledge is a plus.
- Ability to function in a deadline oriented environment
- A Team Player
- Strong multitasker
- Strong Communication skills with staff, supervisor & customers, via teams, in person, email or on the phone
- Flexible and willing to take initiative and do what it takes to get the task completed
- Dependable and a desire to learn
- Is open to learning continuous improvement tools to improve Cash Application processes
- Positive Attitude
- Strong Time Management Skills
- Ability to cross train others and work with global counterparts
- Any reconciliation and Accounts Receivable experience is a plus
- Effectively move cash payments to the appropriate systems and reconcile customer accounts. Balance cash on a daily basis.
- Provide outstanding customer service to ADM's Internal and External Customers
- Investigate, research, apply and resolve unapplied payments.
- Work with internal partners and Business Units on reconciliation of customer accounts and unapplied aged cash
- Work to identify and correct application errors
- Communicate and answer questions professionally through email, phone, teams communications and face to face
- Work along with and train our extended team partners on applications, aged cash, and other Cash Application processes
- Assist in centralizing and standardizing Cash Application processes for North America
- Assist in bringing more work into GBS
Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a pre-employment drug screen and a background check.
REF:79124BR
About ADM:
ADM unlocks the power of nature to enrich the quality of life. We're a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We're blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We're a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We're an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we're a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion ADM.