Full-Time Service Department Administrative Support

Are you looking to join a dynamic and fast-paced heavy duty truck service company? W.C. Gurrisi & Sons Inc. is seeking a dedicated individual to fill the role of Full-Time Service Department Administrative Support. If you thrive in a challenging environment, possess excellent organizational skills, and have a passion for customer service, we want to hear from you.

Responsibilities:

• Coordinate with the Service Department to ensure timely intake and completion of customer repair orders.
• Facilitate the reception of parts deliveries.
• Compile and prepare accurate billing for completed work, adhering to company standards.
• Utilize software tools, including Excel, Word, and QuickBooks, to manage and document service transactions.
• Work independently and collaboratively with the team to maintain a smooth workflow.
• Multitask efficiently, handling various administrative duties simultaneously.
• Demonstrate excellent communication skills when interacting with customers, technicians, and other team members.
• Exhibit problem-solving skills to address any issues that may arise during the billing process.
• Perform accurate and timely data entry to keep records up-to-date.

Qualifications:

• Minimum of 2 years of experience in customer service and billing.
• Proficient in using Microsoft Excel, Word, and QuickBooks.
• Ability to work both independently and as a part of a collaborative team.
• Strong multitasking abilities to manage diverse responsibilities effectively.
• Excellent communication skills, both verbal and written.
• Problem-solving skills to address challenges in a fast-paced environment.
• Accurate and efficient data entry skills.

If you are ready to take on a key role in a thriving company, please submit your resume and cover letter to info@gurrisiinc.com or call 978-818-6248. W.C. Gurrisi & Sons Inc. values diversity and encourages candidates of all backgrounds to apply.

Join our team and contribute to the success of a leading truck and equipment repair company in Peabody, MA!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Peabody, MA: Relocate before starting work (Required)

Work Location: In person