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Form of workJob Description
Outgoing Customer Service professionals needed at a top financial institution in Troy, MI. With the ability to work from home 3 days a week, this position provides a great work/life balance.
Details:
- $15 per hour
- 1 month of onsite training, 8:00 AM - 4:30 PM
- Hybrid schedule of 3 days remote & 2 days onsite after training, 8:30 AM - 5:00 PM
- 6 months of any Customer Service experience is required
Description:
- Will be responsible for outbound policy procurement attempts such as calls, letters, e-mails, and faxes to insurance agencies, carriers, and borrowers to verify property insurance renewals
- Must be able to research and document the attempts
- Make outbound calls on a variety of loan and policy types in an attempt to secure policy renewals
- Follows workflow directive from the leadership team to determine priority of work
- Notates accounts to maintain record of due diligence and attempts made to obtain documentation
- Updates residential policies to maintain coverage and keep policies in an active status
- Communicates with leadership team over potential issues that will have a negative impact on the loan
- Communicates with borrowers and their agencies, adhering to client standards
- Maintains database and spreadsheet files
- Making an average of 35-55 outbound calls per day
- Working in a que of calls with other team member
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
