Front Office

About Us:

Do you have the drive and passion to help others improve their oral health in the way that we do? As a Patient Care Coordinator, you will deliver best-in-class patient care and focus on putting every patient first, every visit here at Harmony Dental in Bloomington, Minnesota.

We are seeking a Patient Care Coordinator to collaborate with our team to improve our patient’s dental health and smiles in our State-Of-The-Art practice. We are an office who values our patients as well as our team members.

What we offer:

We offer a job environment that you will love, starting with an amazing and collaborative team, and focused to provide best in class oral health care to our patients.

• Best in class team members to train you
• Continuous education and unparalleled support to grow your career
• A competitive compensation package, starting at $20-25 per/hour based on experience.
• 401(k) plan with a match
• Generous PTO and holidays
• Affordable medical, vision, life insurance and disability plans, as well as flexible spending and health saving accounts
• We offer wellness programs focused on your physical, mental, social, and financial wellbeing so you can live and work at your best every day.
• Benefits and perks for you, your family and even your pets!

Schedule:

• Monday 6:30am-4:30pm
• Tuesday 6:30am-4:30pm
• Wednesday 6:30am-4:30pm
• Thursday 6:30 am - 3:30pm
• Friday 6:30am-12:30pm every other Friday

Responsibilities:

Job Duties include:

• Schedule appointments
• Update patient account information
• Review treatment plan fees and payment options with patients
• Help manage patient appointments for optimization of daily schedule
• Build patients’ insurance information
• Collect payments
• Communicate with other dental and/or medical offices
• Fax and scan documents
• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage Front Office duties, including answering phones, checking office mail, email, text and communicating with patients and insurance companies
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables

Qualifications:

Job Requirements include:

• Ability to communicate effectively, accept recommendations for job growth and to improve efficiency in daily tasks.
• Ability to work independently and as a team member to complete initiatives.
• Knowledge of how to use a computer and answer the phone.
• Ability to manage and thrive in a fast-paced, multi-task project environment.
• Ability to adhere to OSHA and HIPAA compliance regulations.

Minimum Qualifications:

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills