About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
Job Description:
We are seeking a highly organized and customer-oriented Dental Office Front Desk Receptionist who is fluent in English and Spanish to join our team. The ideal candidate will have prior experience working in a dental office setting and possess excellent communication skills in both English and Spanish. As the first point of contact for our patients, the Front Desk Receptionist plays a crucial role in providing exceptional customer service and ensuring smooth operations within the dental office.
Responsibilities:
- Greet patients warmly and ensure a welcoming atmosphere in the reception area.
- Schedule patient appointments and manage the appointment calendar efficiently.
- Answer phone calls and respond to patient inquiries promptly and courteously.
- Verify insurance coverage and process insurance claims accurately.
- Collect and record patient information, including medical history and insurance details.
- Maintain patient records and ensure confidentiality of sensitive information.
- Handle billing and payment transactions accurately and professionally.
- Coordinate with dental staff to ensure seamless patient flow and efficient operations.
- Assist in administrative tasks such as filing, scanning, and data entry.
- Keep the reception area and front desk area clean and organized.
Requirements:
- Previous experience working in a dental office front desk role is required.
- Fluent in both English and Spanish (written and verbal).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in dental software systems (e.g., Dentrix, Eaglesoft) preferred.
- Knowledge of dental terminology and procedures is a plus.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in handling patient information.
- Flexibility to adapt to changing priorities and busy work environments.
If you are a friendly and reliable individual with a passion for delivering exceptional customer service in a dental setting, we encourage you to apply for this exciting opportunity. Join our team and be a part of providing high-quality dental care to our patients.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Mount Pleasant, WI 53406: Relocate before starting work (Required)
Work Location: In person