Front Office Manager

Are you ready to take your career to the next level? Erdey Searcy Eye Group is a fun, fast paced, lively surgeon's office. We work hard to make sure our patients have the latest in treatment options. Our commitment is to provide the highest quality of comprehensive eye care! With our success, comes a great team to assist us in successfully achieving our goal. We are currently seeking a motivated candidate to join our team as a Front Office Manager. Schedule: Monday-Friday.
You'll be a great fit if you find joy in:

• Leading practice operations in the absence of the Practice Administrator.
• Overseeing the daily operations of the billing team to ensure all deadlines and quality measures are met.
• Addressing escalated issues from patients, providers and staff.
• Motivating the billing team and maintaining a positive work culture.
• Partner with other department supervisors/managers to ensure collaboration between departments.
• Creating and maintaining documentation of department procedures and processes.
• Developing and maintaining staff training procedures and processes.
• Interviewing and training of new hires.
• Overseeing and leading the Front Office staff (check in and check out)
• Billing/RCM Functions
• When business needs require it, the Supervisor will also perform the front desk responsibilities
• The ideal candidate for this role will be open to taking on additional responsibilities outside of the billing office.

What you get:
We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

• Excellent health insurance benefits; eligible on the first of the month after 30 days of employment.
• Generous 401k matching program with immediate 100% vesting
• Paid time off with immediate accrual
• Paid holidays available on day one
• Free counseling and support services
• Employee Perk Package

Requirements
To be considered, you'll need:

• Candidate should have a minimum of 1 year on the job medical billing experience or certification through AAPC or AHIMA.
• Excellent oral and written communication skills required
• Experience working with Electronic Response Admittance's (ERAs) and Explanation of Benefits(EOBS).
• Must have strong knowledge of CPT and ICD 10 coding guidelines, Modifier usage and CCI bundling edits.
• Ability to operate a computer and basic office equipment.
• Ability to operate a multi-line telephone system.
• Skill in answering a telephone in a pleasant and helpful manner.
• Ability to establish and maintain effective working relationships with patients, team-members, and other employees.
• Must be well organized and detail-oriented.
• NextGen Software experience a plus, but not required
• 2+ years in a medical billing position required; Ophthalmology related billing is a plus.
• Previous experience as supervisor or team leader required.