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SalaryAbout us:
We are a busy, customer service oriented, professional Family Wellness Chiropractic office with an opening for a Front Desk lead. We are looking for an Upbeat, Optimistic and Driven person to join our team. Our office is dynamic, growing, busy, and the work we do is VERY rewarding.
We offer a fun loving and inspiring work environment with a 4-day work week and competitive pay. Experienced office management is preferred but not necessary.
Typically, you’ll work between 30-35 hours/week with several mornings, many Fridays, and weekends off. This position has potential to become full time in the future, if desired, as we continue to grow.
Benefits include:
*Competitive Hourly Pay
*Free Chiropractic Care
*Earned PTO and Bonus Structure
*Discounted Supplements
*Potential for a 401K plan
Primary Duties Include:
*Providing the HIGHEST level of feel-good customer service to every patient, every time. Greeting patients with a smile as they enter and a friendly goodbye as they leave our office.
*Answering telephone calls (with a smile), schedule appointments, handle enquires and take messages with the help of our office
*Coordinate with doctor and other team members about scheduling and changes to the schedule to ensure smooth patient flow
*Maintain patient records and ensure accuracy of information
*Scheduling appointments using PayDC EMRs.
*Back of office organization and tasks
*Collect payments and provide receipts to patients, maintaining accurate accounting for the end of the day
*Checking insurance benefits and submitting insurance authorizations and explaining this information to patients.
*Assisting the doctor in taking histories, running therapies, stretching patients and teaching exercises
Ideal Candidate:
*Has a Positive outlook on life and current circumstances
*Has the ability to anticipate the needs of the Doctor, office and patients
**Is ALWAYS being on time or early and present for shifts
*Has the ability to project a positive, warm and professional image in person AND on the phone
*Has Excellent verbal communication and strong organizational skills, is detailed and service-oriented
*Is able to prioritize while ALWAYS putting patients first
*Enjoys being busy and taking initiative to improve office functionality where and when needed
*Professional and fun
*Willing to hold babies or play with toddlers when needed as we serve a lot of children and new moms
Required Experience:
-High School Diploma
-1 year of experience as a Chiropractic receptionist/assistant, medical receptionist, or Front Desk Manager preferred.
-Computer skills and proficiency required
- Proficient in using phone systems and handling multiple lines
-Familiarity with medical terminology and electronic medical record systems
- Ability to handle stressful situations with professionalism and empathy
-Knowledge of HIPAA regulations and ability to maintain patient confidentiality
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
To Apply: Please email the following 3 things to Booherchiro@gmail.com:
1) Your resume with contact information
2) A cover letter containing the following information:
3) Please tell us a little about yourself:
-What makes you smile?
-Describe yourself: Are you outgoing or reserved, driven, organized, how do you learn best?
-Do you enjoy travel? To where?
-Why are you interested in this position?
-What's your attitude toward life in general? And Toward work?
-What does "being of service" mean to you?
Thank you for applying for this position!
We look forward to meeting you!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid orientation
- Paid time off
- Paid training
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
- No nights
- No weekends
Work Location: In person
