Front Office Coordinator

CONCIERGE MEDICAL FRONT DESK

Summary

QC Kinetix specializes in the use of advanced regenerative medicine to treat arthritis, sports related injuries, and chronic pain. We are looking for an exceptional medical Front Office Coordinator to lead Front Office operations for our clinics in Houston. This position is a part-time role for 1-2 days per week and perfect for a highly qualified medical Front Office Coordinator looking for competitive pay and a great work environment.

Details and Compensation

• Availability 4 days per week
• $250 -$350 per day
• Additional weekly bonus at owner’s discretion

Description

The Front Office Coordinator is a critical part of the patient experience and must love people! Additionally he or she leads important functions such as finalizing patient financing for patients starting treatment, scheduling and rescheduling appointments, diligently using Salesforce to capture patient information, gathering required documents, ordering supplies for the clinics, and processing payments from patients.

Job Duties and Responsibilities

• Smiles and demonstrates positive attitude.
• Finalizes patient financing for patients starting treatment.
• Confirms and schedules patient appointments, as well as cancellations and rescheduling requests.
• Checks in/checks out all patients using Salesforce CRM.
• Carries out all transactions using the POS software.
• Inputs all appropriate data upon intake of a new patient into Salesforce.
• Helps patients apply for CareCredit, Proceed, and other financing options.
• Ensures all patients sign appropriate consents for the procedures they are receiving.
• Keeps track of kit and cell inventory on the inventory list. At the end of the shift, sends inventory that needs to be ordered to the appropriate place.
• Sends end-of-day numbers to office manager and sales team.
• Performs all opening/closing procedures according to the assigned duties.
• Is accountable for facility maintenance and cleanliness. Assists with inventory and supply counts.
• Develops and maintains a thorough working knowledge of all services, pricing, and products as well as all standard operating procedures, protocols, and policies.
• Assists with inputting data into marketing platforms.
• Demonstrates hospitality and professionalism to all patients.
• Schedules patients appropriately.
• Dresses for success.
• Performs miscellaneous duties as assigned by the office manager.
• Complies strictly with all applicable local, state, and federal United States laws.
• Continually performs and successfully completes QC Kinetix training.

Job Type: Part-time

Pay: $250.00 - $350.00 per day

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 10 hour shift

Application Question(s):

• What days are you available for work?

Education:

• Associate (Preferred)

Experience:

• Medical Clinic Front Desk: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person