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Form of workJob Description
At CHT Orthodontics, we are actively seeking to expand our Front Office team by adding a full-time Front Office Associate! Our practice takes pride in utilizing the highest quality orthodontic materials to provide the best patient care possible, and it cannot without our amazing team. The ideal candidate possesses great customer service and phone skills, a friendly personality, and the ability to work well with a team in a fast-paced environment. If you are a candidate that fits this description and are looking for a practice that can help jump start your career and provide you with opportunities for growth, apply to our Front Office Associate position today!
Benefits for the Front Office Associate:
- Health insurance
- 401(k) profit sharing plan
- Paid time off
- Paid holidays
- 1 hour lunch period
- Training on-site
Schedule for the Front Office Associate:
- Monday: 8:45AM - 6:00PM
- Tuesday: 7:45AM - 5:00PM
- Wednesday*
- Thursday: 7:15AM - 4:30PM
- Friday: 10:00AM - 4:00PM
*Wednesday shift is as needed
Responsibilities and Requirements of the Front Office Associate:
- At least 1-2 years of customer service experience required
- Dental (orthodontic specific) experience preferred but not required
- Experience with Dolphin software is a plus
- Handle incoming calls, mail, email, and text correspondence promptly and professionally
- Efficiently manage appointment scheduling
- Communicate effectively with the patients and the team
- Verify and update patient insurance information
- Confirm patient appointments and conduct follow-up calls post-appointment
- Accurately enter and update patient information
- Possesses great phone and organizational skills
- Has a friendly, welcoming personality
- Able to multitask and thrive in a fast-paced environment
