Front Office Assistant

Under general supervision of the Practice Administrator, Front Office Supervisor, and Clinic Coordinator assists with the planning, scheduling, and coordination of activities in the daily operation of patient registration, scheduling, and insurance information collection a physicians practice; duties require considerable judgment in the application of established office practices and procedures; serves as a role model to other staff members through the demonstration of leadership skills and by sharing knowledge; serves as a preceptor for new non-clinical staff. Performs daily reconciliation of cash drawer; coordinates referrals as directed; seeks to acquire knowledge of EMR system, basic knowledge and understanding of insurance and managed care plans, CPT, and ICD-10 coding. Shows willingness to be cross-trained in all areas of the clinic.

KEY RESPONSIBILITIES:

Assists with the daily supervision of the Front Office for a physician practice; reports deficiencies to the supervisor; conducts daily audits of Front Office operations to ensure that patient registration, scheduling, and insurance documentation has been conducted appropriately and efficiently; ensures for the efficient and courteous collection of patient co-payments and balances; coordinates with back office staff to ensure for the timely and efficient flow of patients to the providers; reports all events that may adversely affect practice operations to Practice Manager or Front Office Supervisor and recommends processes and procedures for improvement.

Requirements

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent and four (4) years of Front Office or related experience required.

OR

Associates degree in Business, Healthcare or related field and two (2) years of Front Office or related experience required.

MINIMUM EXPERIENCE REQUIRED:

High school diploma or equivalent and four (4) years of Front Office or related experience required.

OR

Associates degree in Business, Healthcare or related field and two (2) years of Front Office or related experience required.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

None.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical Front Office: 2 years (Required)

Work Location: In person