Job Description
Responsibilities:
- Greet and check in patients in a friendly manner
- Maintain a full schedule of patients daily
- Assist patients with understanding and accepting their clinical diagnosis
- Calculate fees for dental treatment
- Coordinate financial agreements for the patient's financial responsibility of dental treatment
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Support the front desk staff members by fulfilling patient care responsibilities
- Check and respond to voicemails and emails left for the office
- Assist with other office duties as requested or needed
Qualifications:
- Prior dental front office experience is preferred
- Highly effective verbal and communication skills
- Excellent customer service skills
- Professionalism in all aspects of job
- Strong interpersonal and relationship building skills
- Ability to multi-task and work in a fast paced environment