Front Office Assistant

Peak Sport and Spine is seeking an energetic and well-organized individual to work in our Crestwood office. You must have excellent customer service skills and be proficient at multitasking.

Responsibilities include, but are not limited to:

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, co-workers, and supervisors.
• Schedules patients for services(s) within established guidelines.
• Greets and registers patients in a timely, professional and customer-focused manner.
• Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
• Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
• Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
• Generates and maintains medical records.
• Responds to all requests for information according to established procedures.
• Assumes responsibility for and maintains cash drawer system according to procedure.
• Maintains office and facility inventory and orders supplies as needed, following established procedures.
• As appropriate, attends and participates in clinic/management meetings and in-service education programs.
• Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
• Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance.
• Performs other duties as requested.

High school diploma required. Experience in WebPT, medical insurance filing and medical records preferred.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical office: 1 year (Required)

Ability to Relocate:

• St. Louis, MO 63126: Relocate before starting work (Required)

Work Location: In person