Front Of House Manager

The Cleat & Anchor is an American style restaurant and tavern that fuses casual Cape Cod charm with a little contemporary flare.

Looking for Craft Beer?! We got the BEST CRAFT on DRAFT on CAPE!..Featuring eclectic, local craft beer from throughout over 20 draft lines with new beers rotating almost daily.

Our Cocktail program has quickly built a reputation delivering some of the highest caliber cocktails found Cape. The mixes, syrups and purees (ALL made in-house) is what makes a difference.

Hungry? You’ll find a menu that your palate won’t soon forget. Our approach is to food all about putting a twist on Cape Cod favorites like our Smoked Wings, Clam Chowder Poutine, and Chicken-Fried Fish & Chips. Searching for Gluten-free options? Look no further because we have many!

Just want to hang? Come hang out and play Corn Hole on our outdoor patio or check out our Lives bands and entertainment weekly.

We are family friendly and can accommodate large parties.

Job Overview:

We are seeking a highly organized and experienced Front of House Manager to oversee the daily operations of our restaurant. The Front of House Manager will be responsible for ensuring excellent customer service, managing the dining area, supervising staff, and maintaining a positive and efficient work environment.

Responsibilities:

- Supervise and train Front of House staff, including hosts/hostesses, servers, and bartenders

- Ensure that all customer service standards are met or exceeded

- Manage reservations and seating arrangements to optimize table turnover

- Oversee the cleanliness and organization of the dining area

- Collaborate with the kitchen staff to ensure timely food delivery and quality control

- Handle customer complaints or issues in a professional and timely manner

- Monitor inventory levels for Front of House supplies such as menus, utensils, and condiments

- Implement and enforce food safety and hygiene standards

Skills:

- Proven experience in hospitality management or restaurant management

- Strong leadership skills with the ability to effectively supervise a team

- Knowledge of food safety regulations and best practices

- Excellent customer service skills with a focus on creating a positive dining experience

- Proficient in inventory control and ordering procedures

- Ability to handle stressful situations in a calm and professional manner

- Strong communication skills to effectively interact with customers, staff, and vendors

- Knowledge of kitchen operations and ability to collaborate with kitchen staff

If you have a passion for hospitality, excellent organizational skills, and thrive in a fast-paced environment, we would love to hear from you. Apply today to join our dynamic team as a Front of House Manager!

Job Types: Full-time, Part-time

Pay: From $21.05 per hour

Expected hours: 30 – 45 per week

Benefits:

• Employee discount
• Paid training

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Dennis Port, MA 02639: Relocate before starting work (Required)

Work Location: In person