Front Desk/Optician

Exact Eye Care in Rock Valley, Iowa has an immediate opening for a full-time optometry technician / optician / office assistant focusing on patient care and retail sales. Exact Eye Care is a clinic offering well-vision exams and advanced vision-medical treatments, as well as a retail boutique featuring designer, fashion and budget family eyewear.

We are looking for an energetic, customer-focused individual who can confidently work with patients in a clinical setting, perform vision pretesting and make eyewear and frame recommendations based on patients’ style, face shape, features and prescription.

The ideal candidate will work directly with patients and doctors to provide clinical assistance and perform vision pretesting, as well as recommend the best lens and frame options with a focus on optical sales and patient / customer styling. Experience and license preferred but will train the right team member. Additional administrative duties include insurance verification and claim submission.

Requirements and preferred skills:
Be friendly, warm and fun
Be focused on customer service
Have excellent attention to detail
Work effectively with a high-performing team
Able to build patient and customer relationships
Communicate with clarity
Deliver an extraordinary patient experience
Bilingual (English / Spanish) is a plus

Full-time position

Salary and bonus based on experience.

Paid time off

Vision and health insurance available

Starting salary $16 per hour with possible increase for licensed candidates or candidates with previous clinical, optical, optical sales or insurance experience.

Hours - Tuesday – Friday 9:00 AM to 5:30 PM with one evening until 7:00 PM and one Saturday morning per month.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Rock Valley, IA 51247: Relocate before starting work (Required)

Work Location: In person