Front Desk Receptionist/Scheduler

Atlas Pain & Spine, one of the fastest growing interventional pain practices in Central and Southeastern Kentucky, is in search of an organized and reliable receptionist and procedure scheduler. We are looking for a team player that can handle multitasking and thrive in a fast paced setting. The perfect candidate is someone who can communicate directly with medical staff as well as patients while having a friendly and positive attitude. This position is responsible for various daily tasks and assignments. If you are someone who is highly motivated and excels in time management, we invite you to apply.

RESPONSIBILITIES:

• Assist Front Desk employees with daily administrative tasks
• Perform Front Desk responsibilities such as confirming appointments, assigning documents to patient charts, filling out pre-op/post-op forms
• Answer phones and direct calls to appropriate staff and take messages that are detail-oriented
• Greet patients courteously and assist with check in while providing help with our Electronic Medical Records system
• Verify insurance coverage and enter into the system accordingly
• Communicate information to patients about regulations in the office
• Organize and maintain files in the fax inbox in a HIPPA-compliant manner and task to appropriate patient and staff
• Communicate with Providers and Prior Authorization specialists about procedure schedule
• Schedule appointments and procedures with corresponding provider and location
• Gather important information from patients in regards to their procedure
• Follow guidelines set up for the most effective and efficient work
• Assist staff and patients with insurance and billing questions
• Work patient accounts and process patient statements

Qualifications:

• Knowledge in data entry, word processing, EMR systems
• Great customer service and communication skills
• Attention to detail and problem solving skills

Job Type: Full-time

Pay: $14.00 - $14.50 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Ability to Relocate:

• Richmond, KY 40475: Relocate before starting work (Required)

Work Location: In person