Legacy Bone and Joint Orthopedics is seeking a Front Desk Receptionist for a very busy orthopedic office. The successful candidate will greet incoming patients, directing them in person or by phone, in a courteous and professional manner, to the proper area; schedules appointments; collects co-payments and patient responsibility payments; maintains records and accounts.
Responsibilities include, but are not limited to:
- Greets patients and visitors in person in a prompt, courteous and helpful manner.
- Checks in patients, verifies and updates demographic, insurance, and other necessary information in the computer record.
- Collects payments due at the time of service and past due balances for accounts.
- Observes waiting room and patient activity and notifies team of patient flow issues.
- Answers all incoming calls; schedules and re-schedules appointments as requested by patient, therapist and/or management.
- Verifies medical benefits for all evaluations; obtains authorization; monitors visit limitations as required by patients’ health care insurers or managed care providers.
- Informs patients of out-of-pocket costs prior to scheduled appointments.
- Notates patients account with benefit, copay, co-insurance and/or deductible information.
- Audits and adjust scheduled appointments on the electronic medical records system daily.
- Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed; maintain appropriate documentation of access to medical records.
This position requires travel.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
Medical specialties:
- Orthopedics
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical Office: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Dripping Springs, TX: Relocate before starting work (Required)
Work Location: In person