About us
We are a family-friendly dental practice in the heart of Ellicott City. We're located conveniently off Rt 40 and Rt 29.
Front Desk Receptionist
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect necessary paperwork
- Maintain patient records and update information as needed
- Assist with billing and payment processing
- Coordinate with medical staff to ensure smooth patient flow
- Keep the Front Desk area clean and organized
Skills:
- Experience working at a Front Desk or in a customer service role
- Knowledge of medical terminology and procedures
- Proficiency in using electronic medical records systems (SoftDent experience preferred)
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in data entry
- Ability to handle confidential information with discretion
As a Front Desk Receptionist, you will play a crucial role in providing exceptional customer service to our patients. You will be responsible for managing the Front Desk operations, including scheduling appointments, verifying insurance information, and maintaining patient records. Your attention to detail and ability to handle multiple tasks simultaneously will contribute to the smooth operation of our practice. We're looking for somone who has great communication skills, is personable, social, and can be pleasant to our patients and staff. We have the friendliest staff, and patients, and are looking for someone that can add to our family.
We offer competitive pay and benefits. If you have the required skills and are looking for an opportunity to join a friendly office, please apply with your resume.
Our office is open Monday to Thursday. Our hours are listed below.
Monday and Wednesday 8:00am - 5:30pm
Tuesday and Thursday 8:00am - 4:00pm
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Opportunities for advancement
- Paid training
Healthcare setting:
- Clinic
- Dental office
- Private practice
Work Location: In person