Senior Living Community
Hours: Monday to Friday - 9am to 5pm
This customer service centered position operates as the telephone, communication, information and referral center for all residents, staff and departments.
Job Duties:
Essential Functions
- Support the mission, vision, and culture of the organization through positive communication.
- Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
- Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
- Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
- Answer phones, take message and transfer calls.
- Greet and receive guests in a professional and friendly manner.
- Answer residents’ needs and requests.
- Maintain a daily resident log and resident emergency information.
- Assist with weekly packet.
- Answer emergency responder and fire alarm systems and take appropriate emergency steps.
- Schedule residents’ doctor appointments and activities.
- Make copies.
- Provide information to bookkeeping for billing.
- Give directions and disseminate information as directed.
- Distribute written communiqués.
- Accept and sign for deliveries (mail, prescriptions, etc.).
- Coordinate guest room reservations.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Relocate:
- Encinitas, CA 92024: Relocate before starting work (Required)
Work Location: In person