Address
Form of work
SalaryResponsibilities:
- Greet and welcome patients in a professional and friendly manner
- Answer phone calls and schedule patients
- Return voicemail, email and text messages from patients
- Manage and maintain the reception area, ensuring it is clean and organized
- Schedule appointments and maintain calendars for multiple staff members
- Perform End of Day Close and reconcile charges, discounts and payments
- Assist with patient communications (birthday cards, promotions, etc)
- Handle incoming and outgoing mail and packages: including sorting, distributing, and preparing packages for shipment
- Provide administrative support to clinical and management teams as needed
- Utilize computerized systems such as EMA for scheduling and QuickBooks for payments
- Attend staff meetings
Requirements:
- Previous experience as a receptionist or in an administrative role in hospitality or medical concierge company - exceptional customer service skills required
- Proficient in using phone systems and other office equipment
- Strong computer, math, communication, and customer service skills
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in all work performed
- Strong communication skills, both verbal and written
- Ability to work independently as well as part of a team
NOTE: Experience as a Cosmetic, Spa, Plastic, or Dermatology receptionist is a plus
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or requirements of the position at any time.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 34 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- No weekends
Work Location: In person
