Front Desk Receptionist

We are looking for a caring and compassionate person with a bubbly and outgoing personality to join our team as a full-time Front Desk Receptionists. Previous receptionist experience is desired but not mandatory, as full training will be provided to an exceptional candidate.

Duties as a receptionist include:

· Greeting and checking in patients upon their arrival in a very polite and professional manner

· Collecting and entering patient insurance and demographic information into EHR, and guiding them to complete any outstanding pre-visit paperwork

· Provide excellent customer service by responding to patient requests with kindness and compassion

· Keep patients informed of wait times due to provider schedule delays

· Keep patient appointments on schedule by calling patients when they are late to appointments.

· Interfacing with the electronic health record (EHR)

· Preparing patient charts

· Maintaining a clean and organized waiting and reception area.

· Complete other clerical duties as assigned

Required Knowledge and Skill

· Strong interpersonal and hospitality skills, and knowledge of professional phone etiquette are essential

· Superior verbal and written communication

· Comfortable interacting with patients

· Comfortable with computers and learning new programs and exam testing equipment

· Superior level of organizational and documentation skills

· Multi-tasking and problem-solving abilities

· Comfortable with frequent interruptions

· Comfortable with noisy/busy environment at times

· Listening skills, patience, kindness, and compassion

· High level of attention to detail

This is a full-time position requiring 40 hours per week, Monday through Friday.

Compensation is competitive with a full benefits package that includes health and dental insurance, vacation, holiday, and personal paid time off.

We invite interested candidates to apply for our open position and become a part of our wonderful Vision Specialists of Michigan team that is dedicated to building a caring and compassionate work environment where employees feel a true sense of belonging and are valued for their contributions.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person