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Form of work
SalaryWe are looking for an organized salon receptionist to provide customer and administrative support for our salon and spa. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with cleaning and laundry. Must be available some Saturdays.
Salon Receptionist Responsibilities:
-Greeting and welcoming customers in a friendly and professional manner.
-Tending to customer needs, inquiries, and complaints.
-Informing staff members about customer appointments and requirements.
-Managing phone calls, emails, deliveries, and office inventory.
-Processing bookings and cancellations, and managing appointment schedules.
-Ensuring that the reception area is kept clean and professional.
-Processing transactions and issuing receipts.
-Performing administrative tasks such as filing, updating records, and logging transactions.
Job Type: Part-time
Pay: From $11.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- We are open Monday through Friday from 9 am - 7 pm and Saturdays from 9 am - 3 pm. What would be your availability during these hours?
- What do you do to keep a positive attitude with guests and callers when you are having a stressful day?
- How do you ensure that the information you give to guests and callers is accurate?
- What strategies do you use to multitask and help multiple visitors?
- What do you believe the receptionist brings to the salon culture?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
