Front Desk Receptionist
Mission
The Tennis Club of Hastings—perfectly situated on the East bank of the Hudson River and a short ride on Metro North from Manhattan—is the perfect embodiment of the lovely Hastings-on-Hudson. We are not just a teaching club, we’re not merely a collection of pay-to-play courts—we’re a team committed to creating a modern culture around tennis. Perfect for the beginner and tennis enthusiast alike you’re among people who love the sport—its history and its future.
Job Description:
The Tennis Club of Hastings is looking for an energetic, creative, and enthusiastic Front Desk Associate to join the The Tennis Club of Hastings Team. This is an ideal position for candidates looking to make a significant impact in a growing, creative organization.
- Professionally greet members and guests
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Learn club software and update member's accounts regularly
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
- Ability to think creatively, improvise, and multitask
Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, sports, and/or the arts
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
AS A MEMBER OF THE TENNIS CLUB OF HASTINGS TEAM
- Competitive salary / benefits
- 30- 50% discounts on all Tennis Club of Hastings services including lessons
Job Type: Part-time
Salary: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
The Tennis Club of Hastings meets and exceeds the CDC's requirements regarding protection from COVID-19
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person