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SalaryPain management practice looking for a patient service representative who can speak English, Mandarin/Cantonese.
Currently hiring for our Manhattan and Flushing location. Must be able to commute to both locations.
Mon, Wed, Thursdays in Manhattan
Tues & Fri in Flushing
Responsibilities
- Assist in the day-to-day operations of a high volume multi-specialty practice
- Meet and greet patients, verify insurance eligibility and demographics
- Process patient arrivals quickly and efficiently
- Collect patients copayments, deductible and patient’s balances
- Assist with scheduling and confirming appointments
- Answers incoming calls
Desired Skills and Experience
- Secondary language, Mandarin or Cantonese preferred
- Strong leadership skills, attention to detail, and excellent communication skills
- Excellent problem-solving skills
- Ability to handle stressful situations with tact and professionalism
- Ability to communicate effectively, both orally and in writing
- Demonstrate logical reasoning and critical thinking skills
- Detail oriented with highly organized work skills
- Effective listening skills with excellent customer satisfaction skills
- Knowledge of medical terminology and treatment processes
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Flushing, NY 11355: Relocate before starting work (Required)
Work Location: In person
