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Form of workJob Description
A manufacturing company known for its smart technologies is currently looking for Receptionist / Customer Support Agent who can provide a high-level of support for their customers and maintain customer satisfaction.
- Great benefits once Directly Hired (Medical, Dental, Vision, Life, Short-term / Long-term Disability, 401K with matching, Vacation, Sick Leave, Paid Holiday, and more)
- $18 - $20 / hour
Requirements of the Receptionist / Customer Support Agent:
- High School Diploma or equivalent, Bachelors degree preferred but not required
- 1 – 2 years of customer support experience
- Excellent collaboration and communication skills (verbal/written)
- Experience operating on Zendesk or similar CRM platforms is a big plus
- Strong problem solving and time management skills
- Ambitious and thrives in a fast-paced environment
- Tech and computer savvy
- Desire to jumpstart a career with a reputable company
Responsibilities of the Receptionist / Customer Support Agent:
- Guest relations and Front Desk administration
- Provide high-level support and information to customers via phone, email, and online chat
- Maintaining overall customer satisfaction and brand loyalty
- General administrative office support to include date-entry and filing duties
- Provide order support for orders placed online and products purchased in partner retail stores
- Troubleshoot product issues
- Assist customers with any and all questions they may have
Employment Type: Temp-to-Hire
Location: Torrance, CA
Schedule: Monday – Friday from 8:00am – 5:00pm
For over twenty years, TriCom Quest has been a leader in the employment consultant industry, providing staffing services for both employers and job seekers, at virtually every level - from entry to executive. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. Yet what makes us stand out from the employment "crowd" is our service. Whether you're hiring employees or in search of a job, TriCom Quest is committed to quality service, from the very first handshake to placement, and beyond.
