Front Desk Receptionist

We are multi surgeon facility located in Rochester, Troy, and Utica.

Medical Receptionist Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments/procedures, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Medical Receptionist Qualifications / Skills:

• Multi-tasking(answering phones, checking in or out, and other tasks at once)
• EMR(Greenway/Primesuite/Epic)
• Flexibility
• Telephone skills(Multi-line phone system)
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Willingness to travel:

• 25% (Required)

Work Location: In person