Responisibilities
- Greet and welcome guests, health care providers, as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Verbal and written communication skills to interact clearly with residents, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Patience and listening skills to respond appropriate and interact positively with residents, family, health care providers.
- Interpersonal skills to create a pleasant experience for all clients, such as being personable and attentive
Requirements:
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Job Types: Full-time, Part-time
Pay: $16.04 per hour
Schedule:
- Day shift
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Lancaster, CA 93534: Relocate before starting work (Required)
Work Location: In person