Front Desk Patient Coordinator

Clinical Coordinator and Administrative Assistant

ShaMynds Healing Center

Sacramento, CA

$20 to $26 Hourly depending on experience

20-30 hours per week

We are seeking a second, part time, Client Coordinator to provide outstanding customer service, clerical, and administrative functions that relate to client coordination, scheduling, and general office duties at our ketamine assisted psychotherapy center. This is an exciting area of mental health that is ideal for someone who is passionate about people and their wellbeing.

You will play a crucial role in ensuring effective communication and coordination to meet the needs and expectations of clients. Your focus will be on providing excellent customer service, maintaining client relationships, and facilitating smooth operations. This position requires strong organizational skills, attention to detail, and exceptional interpersonal abilities. We are looking for a trained and skilled individual who also demonstrates the ability to connect with patients on a personal level to instill trust and confidence.

We are a women led organization and our co-founders have more than 40 years combined experience in healthcare and executive roles.

Key Responsibilities:

• Serve as the main point of contact for clients/patients, building and maintaining strong relationships, greet and assist clients for check in process
• Answer inbound phone calls; inquiry and appointment calls
• Understand clients’ needs, preferences, and goals to provide personalized support
• Excellent interpersonal and communication skills, both verbal and written
• Strong organizational and multitasking abilities with a keen sense of detail
• Proficiency in using customer relationship manager software
• Ability to work collaboratively with cross-functional teams and adapt to changing priorities
• Strong time management skills
• Coordinate schedules of doctors, therapists, guides, and RNs
• Maintain clear and accurate records of client interactions, and communication

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Qualifications:

• Previous experience in office administration
• Ability to prioritize and multitask
• Experience in health care - at least 3 years minimum
• Experience with medical record systems
• Experience with Microsoft tools
• Excellent written and verbal communication skills
• Strong attention to detail

Job Type: Part-time

Pay: $23.00 - $26.00 per hour

Expected hours: 20 – 30 per week

Healthcare setting:

• Private practice

Medical specialties:

• Holistic Medicine
• Psychiatry

Schedule:

• Monday to Friday

Ability to Relocate:

• Sacramento, CA: Relocate before starting work (Required)

Work Location: In person