We are looking for an experienced Front Desk Receptionist to work in our office. This is a full-time position.
DUTIES & RESPONSIBILITIES
- Checks in and checks out patients in a pleasant, professional manner.
- Verify and confirm patient’s appointment.
- Verify insurance and eligibility
- Verify and update patient demographic information as needed in the computer at each visit
- Create financial treatment plans and review with parent or guardian
- Collect co-pay and outstanding balance at time of service
- Book and reschedule patient appointments accordingly
- Maintains orderly, efficient and timely flow of patients in office
- Answer patient inquiries in a pleasing, professional manner
- Answer call, transferring call and taking messages as needed and deliver to appropriate staff
- Enter charges for procedures based on treatment
- Record information on the ledgers and deposits accurately and neatly
- Maintain strict confidentiality; and treat all staff, patients and visitors with respect
- Develop and maintain a thorough working knowledge of computer systems
- Perform other related work as required
Experience
- Preferred experience in a dental office environment
- Preferred experience with Eaglesoft software
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- dental terminology: 1 year (Required)
Work Location: In person