Front Desk Concierge

Front Desk Agent

Duties:
- Greet and welcome guests in a friendly and professional manner
- Register guests ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Assist guests with inquiries, requests, and complaints, providing excellent customer service
- Maintain a clean and organized Front Desk area
- Coordinate with other staff to ensure smooth operations

Skills:
- Experience working in Concierge or Receptionist setting
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in using Front Desk software and other office equipment
- Ability to transcribe information accurately and maintain confidentiality
- Outstanding customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to work independently as well as part of a team

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

If you are looking for an opportunity to join a dynamic team in the hospitality industry, we invite you to apply for the position of Front Desk Agent. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply today!

Job Type: Full-time

Pay: From $15.69 per hour

Benefits:

• Health insurance
• Paid time off
• Referral program

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you available to work 7am-7pm?

Experience:

• Front desk: 2 years (Preferred)
• Concierge: 2 years (Preferred)

Work Location: In person