•Greet, register, establish necessary credit for room payment and issue keys appropriately to guests.
•Answer telephones with proper telephone etiquette and direct calls accordingly.
•Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures. Answer inquiries pertaining to the Hotels amenities, services, policies, area attractions, dining, and directions.
•Communicate with other departments as needed via telephone and two-way radio.
•Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
•Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
•Balance all cash receipts and work performed during shift and performs.
•Distributes guest and staff mail and messages as necessary.
•Perform duties of a general clerical nature as needed, cleaning lobby area, etc.
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $17.40 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Work Location: In person