Front Desk Agent

```Job Summary```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

```Duties```
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns with patience and professionalism
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain cleanliness and organization at the Front Desk area

```Experience```
- Previous experience in a Front Desk or customer service role preferred
- Knowledge of hotel management systems and phone systems is a plus
- Strong communication skills, both verbal and written
- Excellent phone etiquette and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities
- Knowledge of hospitality industry practices and standards
- Fluency in multiple languages is an asset

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application. We offer competitive compensation, opportunities for growth, and a supportive work environment.

Job Type: Full-time

Pay: From $14.17 per hour

Expected hours: 40 per week

Schedule:

• Day shift
• Morning shift

Work setting:

• In-person

Ability to Relocate:

• Tucson, AZ 85756: Relocate before starting work (Required)

Work Location: In person