Action Property Management,the leader in community management, is seeking aFull time Front Desk Associateto join our team at our luxury association,Solair,located inLos Angeles.
Compensation:$20.00 Hourly
Schedule:Monday - Friday,11:00 p.m. to 7:30 a.m.
Why Join Action?
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here:https://tinyurl.com/actionglassdoor
Here are a few perks to joining this amazing team:
- Competitive starting compensation
- Comprehensive benefits package for qualifying employees
- Medical
- Dental
- 401k with company match
- Paid vacation
- Holidays, including Birthday Holiday
- Paid sick hours
- Pet Insurance
- Career advancement into a Chief Building Engineer
- Values-driven company culture that encourages teamwork and excellence.
- Dynamic and supportive work environment
- Access to training and professional development opportunities
Job Summary:
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the Front Desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Requirements:
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 1 year of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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