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SalaryAre you ready to join the fun! Its not just another job we really do have a lot of fun around here!
Immediate openings!
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Your responsibilites include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. It all starts with you!
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms. Smiles are important here!
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Work with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Work experience as a Hotel Front Desk Agent is preferred
- Experience with opera hotel reservations software
- Customer service attitude
- Excellent communication and organizational skill
Job Type: Full-time
Salary: $15.00 to $16.00 /hour
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
- In-person
- Resort
Work Location: In person
