Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out of their rooms using the hotel's computer system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area
Requirements:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service role is preferred
This is an exciting opportunity for individuals who enjoy providing exceptional customer service and have a passion for the hospitality industry. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable.
If you are a friendly, outgoing individual with excellent communication skills, we would love to hear from you. Apply today to join our team!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person
