Front Desk Associate

Front Desk Associate

We are a fast-paced health and wellness practice in Central Phoenix. This upbeat environment requires an individual who can demonstrate amazing multitasking abilities during a variety of day-to-day, face-to-face customer encounters.

The perfect candidate is detail-oriented, organized, and able to multitask in a fast-paced environment. This person loves working with people and has the ability to collect on accounts, keeps patients on care plans and is passionate about helping people live active healthy lives. This person is also fun, very outgoing, positive, as well as loves games and rewards for reaching targets.

Our Central Phoenix location is looking for someone who aligns with our Core Values:

1- Always Evolving

2- Attention to Detail

3- Uplifting

4- Over Delivers

5- On Time

Responsibilities:
- Greet and welcome patients in a friendly and professional manner, ensuring all information is gathered
- Properly and efficiently route patients during their visits

-Answer phone calls and properly schedule patients or transfer calls to appropriate departments
- Check patients in and out, processing payments and providing receipts
- Handle patient complaints or concerns, escalating to management as needed
- Maintain a clean and organized Front Desk area

Experience:
- Previous experience in customer service, hospitality, or sales preferred
- Familiarity with phone systems and computer skills including Excel, Word, and Google Drive.
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving abilities

To apply, please submit your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• On-the-job training
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person