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SalaryAbout us:
Ageless Health Institute is an Anti-Aging medical office and MedSpa located in North Phoenix that provides a variety of services for the purpose of improving health and beauty. Ageless Health Institute offers cutting-edge therapies in anti-aging medicine, including bio-identical hormone replacement therapy, medical weight loss, sports medicine, Facials, Peels, Botox, dermal Fillers, PRP, skin resurfacing/Micro-needling, Hair restoration, Laser treatments and much more. Our highly qualified staff includes a Board Certified Medical Doctor, Licensed Aestheticians, Certified Laseographers, Registered Nurses, a Nurse Practitioner, and other friendly, helpful staff who are familiar with state of the art, affordable, anti-aging treatments.
Job Summary:
Ageless Health Institute is looking for a skilled and organized medical Front Desk Associate to join our team. The candidate will perform a combination of administrative and clinical tasks, and a key part of our overall client delivery team. As the first point of contact for most clients, the candidate will be responsible for creating a maintaining an environment where all clients feel welcomed, valued, and supported.
FLSA Status: Non Exempt
Duties/Responsibilities:
- Greeting clients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Ensure client satisfaction with efficient scheduling
- Updating practice management software with appropriate client notes and client documentation
- Verifying financial records and collecting patient charges with the practice management software
- Supporting office inventory and equipment by anticipating supply needs and expediting supply orders
- Checking-out clients and ensuring billing accuracy
Required Skills/Abilities:
- Strong customer service orientation
- Professional phone etiquette
- Excellent organizational and interpersonal skills
- Attention to detail
- Flexible work schedule depending on clinic needs
- Ability to multi-task and adapt to change
- You're a team player!
- Experience with Zenoti and GoHighLevel a plus
Additional Information:
- Part-time position
- Employee discounts on treatments and products
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Our company takes pride in working hard but has created a fun, supportive, family-oriented environment. If you are a team player with a winning personality, we encourage you to apply. We look forward to hearing from you!
