Front Desk Associate

We are looking for a goal-oriented employee dedicated to helping our fast paced, friendly and caring office grow! This candidate will be responsible for assisting with patients in addition to assisting the doctors and Front Desk staff.

Comprehensive benefits plans are available (after an introductory period) including, but not limited to; Health Insurance, Supplemental Accident Insurance (Aflac), 401k Retirement Plan with Employer Match, PTO, as well as a variety of ancillary plans/benefits.

Background or experience in customer service is preferred but not required.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office.
• Direct patients to the appropriate doctor and staff.
• Scheduling patients and following up on missed appointments.
• Answer, screen, and forward incoming phone calls.
• Managing schedules for multiple healthcare providers.
• Ensure reception area is tidy, presentable, and organized.

• Provide accurate information in-person and via phone/email.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Skills

• Professional attitude and appearance.
• Proficiency in Google Office Suite.

• Hands-on experience with office equipment (e.g. fax machines and printers).
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

If you feel you would be a great fit for our team, please email your cover letter, resume, and professional references.

Job Type: Full-Time

Pay: $17.00 - $20.00 per hour

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Healthcare: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person