Front Desk Patient Coordinator

Dental Associates of Delaware is seeking a dynamic and detail-oriented individual to join our team as a Front Desk Patient Coordinator. In this vital role, you will be the first point of contact for our patients, ensuring a positive and welcoming experience from the moment they walk in. Your exceptional communication and customer service skills, combined with a strong background in dental care, will contribute to the success of our practice.

Responsibilities:

1. Patient Reception: Greet and assist patients as they arrive, providing a warm and friendly atmosphere.

2. Appointment Scheduling: Efficiently manage and schedule patient appointments, ensuring optimal use of dental practitioner's time.

4. Administrative Tasks: Handle administrative duties, including new patient registration, insurance verification, and maintaining accurate patient records.

5. Communication: Effectively communicate with patients, staff, dentists, and vendors to address inquiries, transfer and deliver messages as appropriate, provide information, etc.

6. Collaboration: Work closely with dental professionals and support staff to coordinate patient care and maintain a cohesive team environment.

7. Customer Service: Provide exceptional customer service, addressing patient needs and concerns promptly and professionally.

8. Billing and Payments: Assist in processing payments, handling billing inquiries, and coordinating with the finance department as needed.

Qualifications:

1. Experience: Prior experience in a dental setting is required.

2. Communication Skills: Excellent verbal and written communication skills.

3. Customer Service: Demonstrated exceptional customer service skills.

4. Organization: Strong organizational and multitasking abilities.

5. Team Player: Ability to work collaboratively within a team-oriented environment.

6. Tech Savvy: Proficient in using dental software and basic office applications.

Benefits:

1. Competitive starting salary based on experience.

2. Health and dental insurance coverage.

3. Retirement savings plan.

4. Opportunities for professional development and cross training.

If you meet the above qualifications and are eager to contribute to a positive patient experience at Dental Associates of Delaware, we invite you to apply! Join us in providing high-quality dental care in a friendly and supportive environment.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Millsboro, DE: Relocate before starting work (Required)

Work Location: In person