```Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Help measure customers with their fittings
- Maintain accurate records of guest accounts and transactions
- Process payments and handle cash transactions
- Answer phone calls and answer questions or relay customer to an associate who can
- Maintain a clean and organized Front Desk and lobby area
Skills:
- Strong guest service skills with a friendly and approachable attitude
- Excellent customer service skills, including the ability to handle difficult situations with tact and diplomacy
- Proficient in Front Desk operations, including check-in/check-out procedures
- Knowledge of phone etiquette and ability to operate phone systems effectively
- Familiarity with Excel
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment while maintaining professionalism
If you are looking for an exciting opportunity in the hospitality industry, we invite you to apply for the position of Front Desk Associate.
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 25 – 28 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
Work setting:
- In-person
Work Location: In person