Address
Form of work
SalaryWorking at PVA provides the opportunity to join a diverse and passionate team of individuals committed to improving the lives of veterans, specifically the lives of veterans with spinal cord injuries and disease and their caregivers.
At PVA, our employees know they are making a difference every day. Our unique backgrounds and cultures blend together to help us fulfill PVA’s mission. So, whether you’re at our National Office in Washington, D.C., or one of our several service offices across the country, you have the benefit of knowing that everything you do is part of PVA’s effort to help our veterans. Join us and make a difference!
Job Title:Front Desk Associate
Reports To: Office Manager
Position Overview: The Front Desk Associate is the first point of contact for staff, clients, and guests visiting the headquarters in Washington, DC. The receptionist assists with various administrative activities and tasks, including greeting and checking in guests and clients, providing resources to incoming callers, and assisting with projects.
Position responsibilities and duties:
- Operate a multi-line telephone system (switchboard) and route calls to appropriate parties within the organization. Maintains an up-to-date telephone directory.
- Professionally greet visitors and staff, answering any questions and providing directions as needed. Alerts staff of visitors. Liaises with building security to approve visitor entry.
- Ensure the reception area is tidy and presentable and the necessary materials are available.
- Act as administrative backup to office services.
- Assists in managing reservations of conference rooms.
- Special projects and additional duties as requested.
Qualifications:
- High school diploma or equivalent required
- Previous administrative experience (at least one year)
- Exceptional written and verbal communication skills.
- Technologically literate
- Proficiency in Microsoft Suite tools, with a focus on Outlook, Excel, Word, and PowerPoint.
- Availability to work five days in person at PVA’s office.
- Self-starter with strong administrative and organizational skills.
- Able to maintain a friendly decorum.
Top Perks and Benefits:
- Employer-Paid Benefits – Employer-paid benefits like Medical Insurance, Basic Life Insurance, and Long-term Disability.
- Healthcare Insurance – Affordable Medical, Vision, and Dental options for team members and their families.
- Optional Insurance – Including Accident, Critical Illness, Short-Term Disability, and more.
- 401k Match–401k retirement savings plan with a guaranteed employer contribution and matching option.
- Tuition Reimbursement – We empower our team to be the very best they can be by offering a competitive reimbursement plan for education related to your role.
- Work-Life Balance – We honor 14 paid holidays, vacation leave starting at 15 days per year, and sick leave with no limit on the amount to be accrued.
- Additional Benefits –Health Savings Account with an employer contribution, Parking & Transit Spending Accounts, Flexible Spending Accounts, TicketsAtWork Membership, and more!
