Spa Front Desk Associate

Hello DC! We are seeking a dynamic receptionist for our bustling facial bar located in Penn Quarter, Washington, D.C.

We are hiring for a full-time team member to come in on Monday-Friday from 1:30 PM - 10:00 PM

The position pays$17 per hour with incentive bonuses totaling up to $300 every 3 months.

We are seeking a Front Desk candidate who can excel in managing multiple tasks with composure while providing exceptional customer service.

Requirements:

• Proven working experience in reception roles
• Solid communication skills both written and verbal
• Proficient with Google suite
• Ability to organize, multitask, prioritize and work under pressure
• High school degree

*** A passion and knowledge for skincare is a HUGE bonus.***

As a member of the Silver Mirror Team, you will receive:

• Competitive compensation
• Discounts on services and products
• Free monthly facials
• Long-term growth and strong earnings opportunities

About Us:

Featured in Vogue, Racked, NY Mag, Bravo, Harper's Bazaar, Observer and others, Silver Mirror is a facial bar introducing a new skincare lifestyle. Our highly-specialized, results-driven facial treatments are based on a simple philosophy: great skin takes consistent upkeep. We believe that skincare should be accessible, affordable, effective, and fun. Silver Mirror's facials are results-driven, entirely customized, and, above all, dedicated to achieving your skincare goals. Our team members build lasting relationships with clients, becoming trusted skincare experts.

Receptionist Job Description:

As a receptionist you will be the first point of contact; you are the face of the company. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately. When needed, you will provide administrative support across the organization.

As a Front Desk Associate, you are playing a pivotal role in showcasing our brand in the best possible light. Your contribution is instrumental in ensuring our guests have an enjoyable and memorable experience.

Responsibilities include but are not limited to:

• Serving, collecting, and cataloging guest enrollment forms.
• Answer, screen and forward any incoming phone calls.
• Log guest appointments using Boulevard's online booking system.
• Receive and sort daily mail/deliveries/couriers.
• Perform other clerical receptionist duties such as filing and photocopying.
• Maintain security by following procedures and ensuring the desk has coverage at all times.
• Maintain a clean reception area.
• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Keep the retail area stocked and neat.
• Evening receptionist: End of the day vacuuming, mopping and light bathroom cleaning.

Silver Mirror is an equal opportunity employer and prohibits discrimination and harassment of any kind.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Application Question(s):

• Why do you want to work at Silver Mirror?

Education:

• High school or equivalent (Required)

Experience:

• Receptionist: 2 years (Required)
• Customer Service: 2 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Washington, DC 20001: Relocate before starting work (Required)

Work Location: In person