Front Desk Associate

IMPORTANT: To be considered for this position, please submit your application through the HHA website using this link - https://hhamd.com/employment-application/

The Front Desk Associate position is best suited for a friendly, outgoing, motivated, reliable, and customer-focused individual who wants to join our dedicated team! A great candidate would be someone who takes initiative to provide above and beyond service, has great sense of urgency, is able to multi-task, and shows great attention to detail! The ability to work well with others and be a team player is also a plus. If you are interested in holistic health, are a quick learner -- and have availability from 9am-3pm a few days during the week (preferably Monday and Wednesday) as well as 2-3 Saturdays per month from 9am-4pm -- we'd love to hear from you!

Position responsibilities include:

• Patient Care/Service; greeting, checking in and out, scheduling, answering client calls and emails, etc.
• Payment collections
• Insurance verification
• Filing and organization
• Administrative coordination
• Inbound and outbound calls
• Assisting practitioners as needed
• Light housekeeping as/when needed (Cleaning and disinfecting acupuncture and massage tables, rooms, bathrooms, public areas, computers, etc. according to COVID guidelines)

In addition, the following skills and qualifications are required:

• Warm outgoing personality
• Ability to work accurately and efficiently under pressure
• Minimum of 1-year administrative experience
• Proficiency with computers, scheduling software and MS Office
• Dependable, organized and the ability to multi-task
• Strong verbal and written communication skills
• Basic knowledge of insurance processing, retail experience, and office etiquette
• Schedule flexibility, including Saturdays. A typical starting schedule might include a 2-3 opening shifts per week from 9am-3pm, and the 1st, 4th, and occasionally 5th Saturdays of each month from approximately 9am-4pm.
• High school diploma or equivalent

What you can expect from us:

• We are a growing center of wellness-minded individuals, with a passion for leading healthy lifestyles and working together to expand our knowledge for holistic wellness
• We are a team of people who desire to create a place where our clients and staff can reach a common goal of health and happiness
• We are committed to providing a great workplace and believe our employees are our greatest asset.
• We respect hard work and creativity in our employees

We are looking for a part time employee. The position includes one free massage or acupuncture session per month, 40% off products, and a friends and family discount!

If interested, you mustfill out the application here: https://hhamd.com/employment-application/ and upload your resume and cover letter -- even if you have applied through a third party (Facebook, Indeed, Craigslist's, etc.)

*Must be comfortable working in a completely non-smoking environment.

Visit www.hhamd.com to find out about our story so far and discover where we're going!

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Disability insurance
• Employee discount
• Free parking
• On-the-job training
• Paid orientation
• Paid time off
• Paid training
• Retirement plan

Healthcare setting:

• Clinic

Schedule:

• Afternoon shift
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)

Ability to Relocate:

• Boonsboro, MD 21713: Relocate before starting work (Required)

Work Location: In person