Front Desk Agent/Receptionist

Job Title: Wellness Coordinator

Type: Part-Time/Full-Time

Are you an outgoing individual with a passion for wellness and customer service? The Joint Chiropractic is seeking dynamic and energetic candidates to join our team as Wellness Coordinators. As a Wellness Coordinator, you will play a key role in providing exceptional customer service to our patients while contributing to the success of our membership-focused model.

Responsibilities:

· Patient Check-In: Greet and check-in patients with a warm and friendly demeanor, ensuring a positive experience from the moment they walk in.

· Intake Paperwork: Assist patients with completing intake paperwork, ensuring accuracy and completeness.

· Membership Sales: Utilize your sales background to promote and sell wellness memberships, educating patients on the benefits of regular chiropractic care.

· Sales Transactions: Complete sales transactions efficiently and accurately, providing a seamless experience for patients.

· Lead Outreach: Make outbound calls to leads, providing information about our services and converting leads into appointments and memberships.

· Community Outreach: Reach out to community partners to build and strengthen relationships, promoting The Joint Chiropractic and fostering collaboration.

· Issue Resolution: Address minor patient issues with professionalism and a customer-centric approach, ensuring satisfaction and retention.

· Light Cleaning: Contribute to the cleanliness and organization of the clinic environment, maintaining a welcoming atmosphere for patients.

Qualifications:

· Outgoing personality with a genuine passion for promoting wellness and a healthy lifestyle.

· Previous sales experience is preferred; candidates with a background in sales are highly encouraged to apply.

· Excellent customer service skills, with the ability to communicate effectively and build rapport with patients.

· Availability to work flexible hours, including weekends.

· Strong organizational and multitasking abilities.

· Basic computer skills for transactional sales and data entry.

· Comfortable working in a fast-paced and team-oriented environment.

Benefits:

Competitive hourly wage with the potential for sales bonuses.

Training and development opportunities to enhance your sales and customer service skills.

Complimentary Wellness Plan for employee

Flexible scheduling options for part-time and full-time positions.

If you are ready to be a part of a dynamic team that values wellness and provides exceptional customer service, we invite you to apply for the Wellness Coordinator position at The Joint Chiropractic. Join us in making a positive impact on the health and well-being of our community!

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Experience:

• Sales: 1 year (Preferred)

Work Location: In person