Point Of Care Coordinator And Assistant Supervisor Chemistry

Statement of purpose and reports to

Reports to laboratory and administrative directors, responsible for Point of Care Testing and Chemistry laboratory operations.

Major tasks, duties and responsibilities

• Promote safe, cooperative and professional health care environment for optimum patient care, adheres to all hospital policies, procedures, rules/regulations, including but not limited to, absenteeism, ETIME, cell PHONE usage, dress code and rules of conduct.
• Demonstrates standards of performance and behaviors consistent with DRIVE to Patient-Centered Excellence. Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact.
• Follows standard precautions, laboratory safety protocols, use appropriate Personal Protective equipment (PPE), decontaminate the bench surfaces and equipment and does proper documentation. Adheres to infection control, safety and patient privacy protocols, complies with all safety and HIPAA rules, maintains environment of care standards and work on laboratory goals to prioritize safety and care of patients. Knowledgeable about contents of policies/procedures including changes/updates relevant to scope of testing activities.

• Manages, plans, organizes and evaluates functions related to Point of care testing and chemistry laboratory operations and administration including, but not limited to testing performed in the chemistry laboratory and Point of care testing areas, Laboratory Information System (LIS), Customer Service, Scheduling, laboratory safety, Inventory, Budget tracking and/or related Tasks.
• Assist in hires, trains, disciplines and evaluates performance of staff and ensures performance appraisals are completed in a timely manner.
• Actively participates and is involved in the performance improvement process of the department and institution and interacts with regulatory and accreditation agencies; and actively participates in process of conduction, follow-up, and reporting of external assessment for the purpose of accreditation, licensure, or certification and Is aware of safety issues and maintains environment of care standards.
• Develops, implements, and evaluates approved operations and procedures to achieve department and Service Line strategic goals and objectives.
• Manages Site operations, monitors and compiles operating expenses and relationships with other departments and hospital and participates in System maintenance, upgrades and testing.
• Performs day-to-day supervision of test performance by testing personnel, monitors Point of care testing and chemistry laboratory processes to ensure that acceptable levels of analytic performance are maintained, to include review of quality assurance practices, environmental monitors, instrument/equipment maintenance/function checks, quality control, calibration, and amended reports if any.
• Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications and generates laboratory non-conformance report (LNR).
• In the event of non-conformances, ensures that results of test examinations are not reported until all corrective actions have been taken and the test system is properly functioning.
• Verifies that staff are trained and competent prior to performing testing on patient specimens independently, and that testing personnel are evaluated semiannually during the first year of hire, and thereafter annually, as being competent for assigned tasks and that remedial action is performed when staff do not perform as expected. Ensures that staff meet their continuing education requirements.
• Reviews all QC, maintenance logs and patients' results and ensures internal and external customer inquiries are responded to courteously, accurately and in a timely manner and complaints are properly resolved.
• Manages proficiency testing (PT) and ensures that PT samples are treated like patients and quality controls, introduced in routine workflow, rotated amongst the staff and data is properly entered reviewed and submitted and evaluation report is monitored.
• Coordinates department staffing and scheduling to ensure adequate shift and skill coverage, does time cards/payroll and maintains laboratory and compliance records.
• Ensures adequate operating supplies, appropriate inventory management, specimen handling and management including all pre-analytical processing, recording and tracking of specimens.
• Ensures Shift to shift communication to the staff and supervisors about pending tasks, ongoing compliance and laboratory tasks that needs to be accomplished in a timely manner to avoid safety and patient care issues for efficient laboratory operations.

Minimum Qualifications

At a minimum, Bachelor's degree in a chemical, physical, biological or clinical laboratory science or medical technology program, Clinical Laboratory Technologist License issued by New York State Education Department and 06 years of experience as clinical laboratory technologist or 04 years with a master degree. Education, training and experience commensurate with clinical laboratory medicine necessary for design, validation and delivery of clinically relevant and useful laboratory services.