Address
Form of work
SalaryResponsibilities:
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and provide information about hotel services and amenities
- Assist guests with inquiries, requests, and complaints
- Handle guest check-outs and process payments accurately
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Ensure the safety and security of guests by monitoring the premises
- Maintain a clean and organized Front Desk area
Requirements:
- Previous experience in hotel management or hospitality management is preferred
- Proficiency in using phone systems and other office equipment
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Multilingual skills are a plus, especially if fluent in languages commonly spoken by hotel guests
- Strong guest relations skills to create a positive experience for all guests
- Familiarity with hotel operations and procedures
- Knowledge of phone etiquette and professional communication skills
- Ability to work night shifts and weekends as required for the night audit position
If you are a detail-oriented individual with excellent customer service skills, we would love to have you join our team as a Front Desk Clerk/Night Auditor. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply today to be part of our dedicated team!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 25 – 45 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Orlando, FL 32839: Relocate before starting work (Required)
Work Location: In person
