Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Handle guest check-ins and check-outs efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Assist guests with inquiries, requests, and complaints, resolving issues promptly and courteously
- Maintain a clean and organized Front Desk area
- Process payments from guests, including cash, credit cards, and other forms of payment
- Provide information about hotel facilities, services, and local attractions
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and hotel reservation software
- Knowledge of phone systems and basic office equipment
- Ability to work flexible hours, including evenings, weekends, and holidays
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the employer.
Job Types: Full-time, Part-time
Pay: From $16.80 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Flagstaff, AZ 86001 (Preferred)
Work Location: In person
