Front Desk Agent

Front Desk Agent

Duties:

- Greet and welcome guests as they arrive at the property
- Check-in and check-out packages efficiently and accurately
- Provide information about facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with reservations and manage room assignments
- Process payments and maintain accurate records of guest transactions
- Perform night audit duties as required
- Maintain a clean and organized Front Desk area

Skills:

- Excellent guest relations skills with a friendly and welcoming demeanor
- Experience with night audit procedures is preferred
- Knowledge of property management software systems (e.g., Opera, Fidelio)
- Strong communication skills, both verbal and written
- Ability to handle difficult situations with patience and professionalism
- Familiarity with Front Desk operations and guest services in the hospitality industry
- Proficient in operating phone systems and other office equipment

Join our team as a Front Desk Agent and be part of our commitment to providing exceptional service to our guests. As a Front Desk Agent, you will play a key role in ensuring a positive guest experience from check-in to check-out. We offer competitive pay, opportunities for career growth, and a supportive work environment.

If you have a passion for hospitality and enjoy interacting with people from all walks of life, we would love to hear from you. Apply now to join our team of dedicated professionals at our thriving property.

Job Type: Part-time

Pay: $16.68 - $20.09 per hour

Expected hours: 16 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• Evening shift
• Morning shift
• On call
• Weekends only

Work setting:

• In-person

Work Location: In person