Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Provide exceptional customer service by addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized Front Desk area
Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in using phone systems and computer software, including reservation systems
- Ability to multitask and work effectively in a fast-paced environment
- Flexibility to work various shifts, including weekends and holidays
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the company.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
